Shipping Information

COVID-19 update
Currently we have had to suspend international shipping, but are still shipping to all states and territories within Australia.
We've noticed that items posted within Victoria have been taking a few days to arrive to their new homes, and items being posted interstate are taking about a week.

 

Postage

Postage is a flat rate of $8

All items are posted through Australia Post.

All postage includes a tracking number which we will email to you once we've dropped off your order at the post office.

 

Packaging

We try to keep our packaging as environmentally friendly as possible.

Patterns and trims are posted in a card envelope, wrapped in a plastic binder sleeve. We've had to keep the plastic to reduce the chance of any water damage while shipping, but the sleeves are reusable and we encourage you to keep and use them or give them to someone who will find them useful.

Fabrics are wrapped in packing paper and, depending on their weight and delivery location, are either posted in an Australia Post packing parcel, or a reusable and compostable bag made by Hero Packaging, which we think is pretty awesome. Check out how they work here - https://heropackaging.com.au/pages/faqs
We're hoping in the future to be able to post everything via Hero Packaging, but due to Australia Posts costings we're currently confined by the price differences. 

If you have any questions about how we post, or your order, please email us altfabrics@gmail.com